Effective Date: April 17, 2026
Genesis Medical Billing Services, Inc. ("Genesis," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide through our website and related pages.
This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you may have.
1. Information We Collect
We may collect information you voluntarily provide to us, including your name, email address, message content, subject line or inquiry details, and any information you provide when requesting a callback, contacting us, joining our mailing list, or using our website chat.
We may also collect limited technical information automatically, such as your IP address, browser type, device type, pages visited, date and time of access, and referral or interaction information generated through security, chat, or site-management tools.
2. How We Use Information
We may use your information to respond to your inquiries, contact you after you request a callback or submit a form, send updates or mailing list communications if you request them, operate and secure the website, prevent spam or abuse, improve website performance, and maintain our business records.
3. We Do Not Sell Personal Information
Genesis does not sell, rent, trade, or give away personal information of any kind to third parties for their own marketing purposes.
We may share limited information with service providers that help us operate the website or respond to inquiries, but only for business purposes related to our services and site operations.
4. Cookies and Similar Technologies
Our website may use limited cookies or browser storage technologies for functional purposes. These include a cookie that remembers when a visitor has already requested a callback so we do not continue showing popup forms, session or browser storage used to control how often popups appear during a visit, and security-related tools that help distinguish legitimate visitors from automated bots.
These technologies are used to support website operation, improve user experience, and reduce spam or abuse. We do not use cookies on this site to sell your information.
5. Third-Party Services
We currently use certain third-party tools on the website, which may process information according to their own privacy practices, including Cloudflare Turnstile for spam prevention, Brevo Conversations for website chat, and Leadsy for business visitor identification and lead activity analysis.
6. Email Communications
If you provide your email address through a callback form, popup form, contact form, mailing list form, or chat, we may use it to respond to your inquiry, follow up regarding your request, or send mailing list communications if you requested them.
7. Data Security
We use reasonable administrative and technical measures to protect the information submitted through our website. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain information for as long as reasonably necessary to respond to inquiries, maintain business and communication records, comply with legal, regulatory, or operational requirements, and protect our rights.
9. Your Choices
You may choose not to submit personal information through our forms or chat tools. If you would like us to update or delete information you submitted through the website, please contact us using the information below.
10. Children's Privacy
This website is intended for business and professional audiences and is not directed to children under 13. We do not knowingly collect personal information from children through this website.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.
12. Contact Us
Genesis Medical Billing Services, Inc.
Fort Worth, Texas
Email: web@genesismbs.com
Phone: 800-879-5015